Inside Sales Executive, Service Development
Detail posisi
The Inside Sales Executive, Service Development role at Alfa Laval involves generating quotations for spare parts, supporting the sales team, and enhancing customer satisfaction through effective collaboration and communication.
Kewajiban
• Support the in-country sales team in responding to Request for Quotations (RFQs) for spare parts.
• Take ownership of the quotation process, accelerating turnaround times to support sales success and drive customer satisfaction.
• Collaborate with the pricing team to implement effective pricing strategies for customers and interacting with Customer Support team.
• Actively liaise with the Customer Support team to monitor quotes conversion, ensuring the quote gets converted into order timely.
Kualifikasi
• Minimum 3 solid years’ experience in fast-moving components or parts sales in related service industries.
• Good interpersonal skills with the ability to engage and build strong relationships with both internal and external stakeholders.
• Always seeking to understand the key stakeholders' business challenges and working it through collaboratively together.
• Ability to handle multi-tasking roles within the team in a fast-paced and dynamic work environment.