E-commerce Store Associate (Lazada/Shopee)
Detail posisi
The E-commerce Store Associate will focus on developing and optimizing brands' online presence to enhance customer experience and drive business growth through effective campaigns.
Kewajiban
• Execute and manage perfect store online experience for assigned brands across various platforms
• Work closely with creatives & marketing team to ensure fit-for-use e-tail content and online assets to create high impact store experience
• Ensure freshness of content across all online channels to ensure high customer engagement
• Manage and maintain consistent online brand experience across different platforms
• Analyze online customer behavior to ensure customer experience determines store design choices
• Support Digital Brand Consultant in assessing platform promo and campaign effectiveness to ensure continuous improvement
• Ensure customer satisfaction and provide professional customer support
Kualifikasi
• Bachelor’s degree
• Exceptional verbal and written communication skills in English
• Ability to collect, track, and analyze multiple data sets
• Attention to detail
• Basic Photoshop & copywriting skills
• Ability to build rapport and collaborate with others within the company and externally