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Business Analyst (BU)

ADI Consulting (Thailand) (Bangkok)
Bangkok
Bangkok, Thailand 🇹🇭
ADI is one of the best agency in Southeast Asia of dedicated and passionate professionals with more than 15 years of experience in IT Staff Outsourcing, Recruitment, Payroll and IT Consulting Services. ADI was found with the mission to serve the growth and the needs of our customers across ASEAN region in all industry verticals by providing the quality IT Staff Outsourcing , Recruitment and IT Consulting Services.

Detail posisi

We are looking for a Business Analyst, He/she will play a critical role in the implementation of a new core insurance system by gathering and documenting business requirements, analyzing processes, and ensuring the solution meets business needs. This role requires a deep understanding of the insurance industry, excellent analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders

Kewajiban

Requirement Gathering
- Work closely with business owners, stakeholders, and end-users to gather detailed business requirements.
- Conduct requirement workshops, interviews, and surveys to capture business needs.
- Document and prioritize business requirements and ensure they are aligned with the project goals.

Business Process Analysis
- Analyze existing business processes and workflows to identify areas for improvement.
- Develop process models and workflows to illustrate the current and future states.
- Collaborate with stakeholders to validate and refine process improvements.

Functional Specification Development
- Translate business requirements into functional specifications for the technical team.
- Ensure functional specifications are comprehensive, clear, and meet the business objectives.
- Work with developers to ensure they understand the requirements and provide necessary clarifications.

Solution Design and Validation
- Assist in the design of the new core insurance system to ensure it meets business requirements.
- Conduct gap analysis to identify discrepancies between business requirements and system capabilities.
- Participate in system validation and user acceptance testing (UAT) to ensure the solution meets the needs of the business.

Stakeholder Communication
- Serve as a liaison between business users and the technical team.
- Facilitate communication and collaboration among stakeholders to ensure alignment and understanding.
- Provide regular updates to stakeholders on the status of requirement gathering and analysis activities.

Documentation
- Create and maintain detailed documentation, including business requirements documents (BRDs), functional specifications, process maps, and user guides.
- Ensure all documentation is accurate, up-to-date, and easily accessible to relevant stakeholders.
Training and Support
- Develop and deliver training materials for end-users to ensure a smooth transition to the new system.
- Provide post-implementation support to address any issues and ensure the system is functioning as expected

Kualifikasi

- Bachelors degree or higher in Business Administration, Information Technology or other related fields.
- A minimum 2-3 years with Business Analyst or in a related role.
- Proficient in business analysis tools and software (e.g., Visio, JIRA, Confluence).
- Strong analytical, problem-solving, and critical-thinking skills.
- Detail-oriented with strong organizational skills.
- Proficiency in requirement gathering techniques, process modeling, and documentation.
- Strong collaboration and team-working to collaborate effectively with cross-functional teams
- Knowledge of Agile development methodologies.
- Proficiency in documentation in both Thai and English.