Customer Service Executive
FLS Group
Thailand | Chonburi
Be among first to apply
Last updated 1 day ago
Customer Service Officer (Customs Cleance)
LESCHACO
Thailand | Chonburi
Be among first to apply
Last updated 1 day ago
ITSM Specialist
Thaioil Energy Services Co., Ltd.
Thailand | Chonburi
Be among first to apply
Last updated 2 days ago
Customer Program Management Analyst
Celestica
Thailand | Chonburi
Be among first to apply
Last updated 2 days ago
Reservations Manager
intercontinental hotels group (Thailand)
Thailand | Chonburi
Be among first to apply
Last updated 4 days ago
QA Engineer – Customer Claim (1 Year Contract)
DENSO International Asia Co., Ltd.
Thailand | Chonburi
Be among first to apply
Last updated 1 week ago
Customer Service Staff / Senior
Autoliv (Thailand) Ltd.
Thailand | Chonburi
Be among first to apply
Last updated 1 week ago
Internship 2025, Service team
Bosch (Thailand)
Thailand | Chonburi
Be among first to apply
Last updated 1 week ago
Service and Application Engineer
Bosch (Thailand)
Thailand | Chonburi
Be among first to apply
Last updated 1 week ago
พนักงานดูแลลูกค้าด้านเทคนิค (FA Service Staff) สาขาอมตะซิตี้ชลบุรี
System Upgrade Solution BKK Co., Ltd.【SUSBKK】
Thailand | Chonburi
Be among first to apply
Last updated 1 week ago
Customer Service Executive
About this position
Responsibilities
• Responsible for shipment both import, export and coordinate with external and internal party until shipment complete as per customer requested
• Be the primary point of contact for the Customers and internal FLS offices
• Actively build strong relationships with customers and gain knowledge of their business needs
• Ensure smooth execution of the end-to-end process, by working closely with the customer and internal stakeholders
• Proactively track shipments and notify customers of changes/deviations from the plan, post discussion with sales owner, communicate solutions or mitigating plans for the shipment
• Own of all customer issues and engage relevant stakeholders as needed
• Manage / improve day to day process interaction with customers by leveraging detailed customer knowledge
• Monitor booking trends and follow up with customers to maximize volume performance and superior service delivery
• Be fully responsible for customer satisfaction
• Ensure timely and accurate submission of all relevant documents
• Check import, export documentation and payment receipt
• Ensure collection of all outstanding debts before release shipment
• Actively drive continuous improvement opportunities both in relation to customers and internal / external stakeholders
• Identify, measure, and maintain key performance indicators
• Perform other duties as assigned by Manager
Requirements
• We give special consideration to applicants who apply directly through BambooHR.
• Don't miss your chance to stand out!
Employers actively recruiting
3 openings
3 openings
3 openings
2 openings
2 openings
2 openings
2 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings
1 openings