52 jobs as Software Development Executive in Thailand (Bangkok Metropolitan Region)

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Application Support - Hybrid working

Polar Bear Mission Co.,Ltd (freshket)

Thailand | Bangkok

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Last updated 5 days ago

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Local IT Officer

Akzo Nobel Paints (Thailand) Ltd

Thailand | Samut Sakhon

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Last updated 5 days ago

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Kaizen/Lean Staff Engineer

Lumentum International (Thailand) Co., Ltd.

Thailand | Pathumthani

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Last updated 5 days ago

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Senior Corporate Strategist

True Corporation Public Company Limited

Thailand | Bangkok

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Senior Human Resources Officer

Olympus (Thailand) Co., Ltd.

Thailand | Bangkok

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Senior Sales Executive

Olympus (Thailand) Co., Ltd.

Thailand | Bangkok

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Data Architect

Bangkok Bank

Thailand | Bangkok

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Content Creator

Sphere Agency

Thailand | Bangkok

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Business Analyst Manager

True Corporation Public Company Limited

Thailand | Bangkok

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Treasury and Trade Solutions Operations Regulatory Reporting Manager

citibank (Thailand)

Thailand | Bangkok

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Last updated 5 days ago

Application Support - Hybrid working

Polar Bear Mission Co.,Ltd (freshket)

Polar Bear Mission Co.,Ltd (freshket) (Bangkok)

Bangkok, Thailand

เป้าหมายของเฟรชเก็ต คือ การใช้เทคโนโลยีเพื่อเข้ามาจัดการระบบซัพพลายเชนด้านสินค้าเกษตรให้มีประสิทธิภาพและมีความโปร่งใส ทำให้เกษตรกรและผู้ผลิตอาหารสามารถเข้าถึงข้อมูลรวมถึงขายสินค้าได้ในราคาที่ดีขึ้น ทำให้ร้านอาหาร โรงแรมและผู้ผลิตอาหารสามารถซื้อวัตถุดิบคุณภาพในราคาที่เหมาะสม โดยเฟรชเก็ตจะพัฒนาเทคโนโลยีซัพพลายเชนแพลตฟอร์มตั้งแต่ต้นน้ำจนถึงปลายน้ำ เพื่อให้เกิดราคาที่เป็นธรรม มีความโปร่งใสและมีสินค้าที่มีคุณภาพ

About this position

Freshket is a rapidly growing platform for restaurant food supplies, seeking committed and ambitious individuals to join their team in a hybrid working environment.

Responsibilities

• Responding user inquiries through various channels such as chat and email.
• Handle and provide 1st level support to serve user issues.
• Mainly support the application software upon request.
• Coordinate and collaborate with internal and external teams for the IT issues.
• Investigate activity logs and other information to find the root cause.
• Monitor system metrics to proactively take an action to prevent and resolve any issue that might cause any impact.
• Help resolve software and technical questions for the customer efficiently and effectively.
• Manage customer expectations regarding estimated response times for issue resolution.
• Meet SLAs like response and resolution times by partnering within the technology department.
• Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team.
• Work 5 days per week (including weekend).

Requirements

• 2+ years experience in application support or related fields.
• Expert proficiency in SQL.
• Experience in API platforms like Postman.
• Experience in exploration tool and log monitoring like Kibaba or OpenSearch.
• Be able to investigate the basic root cause.
• Highly responsible, initiative, proactive and fast learner.
• Good communication, customer-oriented, service mind, problem solving skills.
• High understanding of startups pace.
• Intermediate level of English, both written and spoken.

52 jobs as Software Development Executive in Thailand (Bangkok Metropolitan Region)

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Application Support - Hybrid working

About this position

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