56 jobs as Customer Experience Manager in Thailand

Show jobs in international companies

List of jobs found:

in new tab

Customer Service Manager (Industrial machinery)

Thailand Dream Jobs by Huneety

Thailand | Bangkok

Last updated 2 months ago

in new tab

Customer Service (CS) Sales Manager

Huneety headhunting services

Thailand | Bangkok

Last updated 2 months ago

in new tab

ผู้จัดการฝ่ายสนับสนุนลูกค้า (Customer Support Manager)

Thailand Dream Jobs by Huneety

Thailand | Bangkok

Be among first to apply

Last updated 6 months ago

in new tab

Manager, Data Administration/ Customer Service

Katoen Natie (Thailand) Ltd.

Thailand | Rayong

Be among first to apply

Last updated 2 days ago

in new tab

Cluster Reservations Manager

Courtyard by Marriott

Thailand | Phuket

Be among first to apply

Last updated 2 days ago

in new tab

Customer Support Supervisor

LINE MAN Wongnai

Thailand | Bangkok

Be among first to apply

Last updated 2 days ago

in new tab

Guest Relation Manager - Native Mandarin Speaking

intercontinental hotels group (Thailand)

Thailand | Krabi

Be among first to apply

Last updated 3 days ago

in new tab

Customer Relationship Management Section Manager

LEARN Corporation

Thailand | Bangkok

Be among first to apply

Last updated 5 days ago

in new tab

Front Supervisor

Jamahkiri Resort & Spa

Thailand | Surat Thani

Be among first to apply

Last updated 5 days ago

in new tab

Customer Experience Manager (Residential Juristic Person Management 5-7 years))

Altitude Development Co., Ltd.

Thailand | Bangkok

Be among first to apply

Last updated 6 days ago

Customer Service Manager (Industrial machinery)

Thailand Dream Jobs by Huneety

Huneety (Confidential)

Bangkok

Bangkok, Thailand

If you apply to a Huneety dream job, Huneety will match your profile with employers that are hiring for your targeted dream job. Get matched with multiple employers looking for your skills Target a salary increase (+20% in average) Let us do the work, we will screen all opportunities on your behalf.

Job types: Full-time employment

Click to find similar jobs in Thailand:

Job function: Customer Service

Industries: Human Resources and Personnel

About this position

This placement is for a well-known international company with a manufacturing base in Thailand, located in the East of Bangkok and builds on an existing customer base of machinery buyers in Thailand and Southeast Asia.

This role, reporting to APAC Managing Director, owns the aftersales department and business of the company in Thailand. The aftersales portfolio includes maintenance services, spare parts and consumable.

Our customer is looking at an individual able to drive the Service Engineer team, shape the aftersales business and transform it into a steady income stream for the company.

Responsibilities

• Customer relations: develop the relationship with all existing customers. Become a central points for enquiries and questions.
• Commercial business strategy: develop tactics and strategies to generate year-on-year growth
• Commercial execution: ensure efficient and quality preparation of customer proposals and proactive follow up.
• Use the company's systems to record the customer installed base and build a solid CRM.
• Build the necessary resources to support the growth plans and ensure customer satisfaction with timely responses in normal circumstances and in case of emergency/breakdown.
• Provide timely and professional documentation/reporting of activities and results against the agreed schedule of objectives.
• Implement reporting system, KPIs and drive the continuous improvement of the Aftersales activities.
• Represent the company as an ambassador and to be always held in the highest regard in terms of professionalism and integrity.
• To support your team and where appropriate support them in winning and closing business opportunities/ resolving service issues that arise.

Requirements

• Proven experience as a Customer Service Manager in a similar industrial machinery environment.
• In-depth knowledge of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Good understanding of customer service software, databases and tools.
• Ability to work in a fast-paced environment and manage multiple tasks concurrently.

Skills

Customer Service : Complaint Management Customer Service

English Language : English writing Spoken English

Growth Strategies : Business Development Growth Strategies

Performance Management : Performance Appraisals Performance Management Team Effectiveness

Thai Language : Spoken Thai Thai Writing

Benefits

100,000 - 150,000 THB per month

56 jobs as Customer Experience Manager in Thailand

List of jobs found:

Customer Service Manager (Industrial machinery)

About this position

Responsibilities

Requirements

Skills

Benefits

Employers actively recruiting

Popular searches