Customer Care Officer
Arista Group Indonesia
Indonesia | DKI Jakarta
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Last updated 1 week ago
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Customer Care Officer
Arista Group Indonesia (Jakarta, Indonesia)
DKI Jakarta,
Indonesia
Arista Group adalah Perusahaan Nasional yang bergerak dalam bidang otomotif penjualan kendaraan.
Arista Group merupakan dealer resmi dari berbagai merek mobil dan motor terkemuka seperti Honda, Suzuki, Mitsubishi, Hino, Wuling, Mercedes Benz, dan Yamaha.
Saat ini cabang kami tersebar di wilayah Sumatera, Jawa dan Kalimantan.
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Job function:
Customer Service
About this position
Responsibilities
• Menangani keluhan pelanggan
• Analisa kepuasan pelanggan
• Pembuatan report dan database customer
• Bekerjasama dengan Tim Sales dan Aftersales Dealer dalam mencapai KPI Kepuasan Pelanggan
Requirements
• Pendidikan D3 Semua Jurusan (Lebih disukai jurusan Public Relation/ Ilmu Komunikasi/ Sastra Mandarin)
• Fresh Graduate atau yang berpengalaman lebih disuka
• Berpenampilan rapi, memiliki kemampuan berkomunikasi dengan baik serta dapat menjalin hubungan baik dengan customer
• Orientasi pada kepuasan pelanggan
• Memiliki komitment kerja yang tinggi, sanggup bekerja keras, teliti, jujur, dapat dipercaya, serta dapat bekerja secara teamwork
• Dapat mengoperasikan komputer Excel dan Word
• Penempatan di Seluruh Cabang Arista Group (Area Jabodetabek)
Benefits
Huneety A.I Salary Estimate
5,000,000 - 12,000,000 IDR per month
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