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Facilities Manager (Batam)
About this position
Responsibilities
• Manage of all contractors on site ensuring they perform to the required standards
• Responsible on the procurement of vendors and services as required
• Ensure the Contract Management Database is up to date at all times
• Implement a comprehensive energy management program for your site(s)
• Monitor to ensure all building procedures and performance measures are maintained at all times
• Development and monitoring of the Planned Preventative Maintenance programme. Ensure vendor compliance with agreed progresses
• Ensure Regional Operations procedures are followed to ensure service standards are maintained
• Seek ways to constantly reduce costs and improve operational standards
• Ensure consistency of regional policies & procedures with constant updating. As required
• Implement, comply with and audit all internal management systems, for quality assurance
• Management Team with the coordination of Churn and other relocations activities as required
• Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental. Report any issues or concerns back to Senior Management
• Implement and monitoring of guidelines and strategies to protect health and safety of staff and others, protect client and JLL reputation. Report any issues or concerns back to Senior Management
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Assist the Senior Jones Lang LaSalle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices
• Provide superior customer service
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Pro-actively manage client expectations ensuring that the service levels are maintained.
• Manage in the budgeting process as required
• Provide input as required into the Monthly Report to Client
• Active involvement in the mo
Requirements
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Proven experience in facilities management or related field
• Knowledge of procurement and vendor management
• Familiarity with energy management programs
• Understanding of risk management principles
• Strong customer service orientation
• Ability to manage budgets and financial reporting
• Proficient in using management systems and software
