Associate Product Manager - Product Operations
Traveloka
Indonesia | DKI Jakarta
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Last updated 5 days ago
8 jobs
as Product Management Executive
in Indonesia 
(DKI Jakarta)
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Associate Product Manager - Product Operations
Traveloka (Jakarta Metropolitan Area)
DKI Jakarta,
Indonesia
e don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.
With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.
About this position
Responsibilities
As an Associate Product Manager at Traveloka, you will play a crucial role in ensuring the stability and seamless operation of our platform, allowing us to continue serving millions of satisfied customers in Southeast Asia, 24x7.
• Take ownership and develop a deep understanding of our Flight product's behavior, technical journey, and the intricacies of airline and partner systems and processes.
• Work alongside a diverse team of individuals from multiple nationalities and backgrounds to maintain system stability, meet operational metrics, and proactively mitigate disruptions.
• Take the lead in managing coordination, development prioritization, and expectations of both internal and external stakeholders.
• Leverage your understanding of business, user, and technical contexts to manage projects effectively and make informed decisions that optimize product operations.
• Take charge of coordinating problem analysis and implement swift, effective solutions to ensure uninterrupted service delivery.
Requirements
• A strong individual with high discipline and reliability
• Highly resilient and mentally tough
• Willingness to run the extra mile and work with unpredictable schedules (i.e., standby on an instant communication channel in case an issue arises)
• Ability to work calmly and effectively in a high pressure situation
• Excellent communication skills
• Good analytical skills
• Bachelor's degree in IT field (computer science / finance / accounting) or at least 1 year of technical experience in product development / operations
