24 jobs as Customer Service Agent in Indonesia (DKI Jakarta)

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Customer Service Representative (Thai/Vietnamese Speaker)

Concentrix (Indonesia)

Indonesia | DKI Jakarta

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Last updated 4 days ago

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Operations Associate - Partners Activation

Lalamove (Indonesia)

Indonesia | DKI Jakarta

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Last updated 4 days ago

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Operations Associate - Partners Activation

Lalamove (Indonesia)

Indonesia | DKI Jakarta

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Last updated 4 days ago

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Operations Associate - Sticker Operations

Lalamove (Indonesia)

Indonesia | DKI Jakarta

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Last updated 4 days ago

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Customer Service Associate

Lalamove (Indonesia)

Indonesia | DKI Jakarta

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Last updated 4 days ago

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Direct Contract, Collection Agent

Pt Bank Dbs Indonesia Tbk

Indonesia | DKI Jakarta

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Last updated 4 days ago

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Customer Service Officer – Indonesia

Pt Bank Dbs Indonesia Tbk

Indonesia | DKI Jakarta

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Last updated 4 days ago

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Recovery Officer

Adira Finance

Indonesia | DKI Jakarta

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Last updated 4 days ago

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IPO Team Associate/Senior Associate

PT Angkut Teknologi Indonesia (Deliveree)

Indonesia | DKI Jakarta

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Last updated 1 week ago

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Commercial Banking Services Officer

PT Bank Sinarmas Tbk

Indonesia | DKI Jakarta

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Last updated 1 week ago

Customer Service Representative (Thai/Vietnamese Speaker)

Concentrix (Indonesia)

Concentrix (Indonesia) (Jakarta, Indonesia)

DKI Jakarta, Indonesia

We create game-changing customer journeys that help brands grow, across the world and into the future. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere. It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered. We’re behind the scenes of the brands you rely on every day. So chances are, we’ve already met!

About this position

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

Key Responsibilities:
• Handling and resolving customer inquiries/requests.
• Providing excellent services to customers e.g., answering email, chat, and call.
• Developing and maintaining accurate files.
• Ensuring customer requests are handled in an appropriate and timely manner.
• Utilize various Concentrix and client–based tools & applications for customer management and servicing.

Requirements

Qualifications:
• Preferably 1-year exp. In customer service especially in/out bound calls (Fresh graduate are welcome to apply).
• Min. English read and writing - Write B1/B2 (Intermediate/ Upper Intermediate).
• Min. Diploma/bachelor’s degree and above.
• Good customer service, multi-tasking, strong attention to detail.
• Working knowledge, good in Ms. Office and fast typing test.