Insinyur Pelayanan Lapangan (Field Service Engineer (Industrial machinery))
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Insinyur Pelayanan Lapangan (Field Service Engineer (Industrial machinery))
About this position
Responsibilities
• Install, maintain and repair industrial machinery and equipment at customer locations.
• Perform routine inspections and preventative maintenance to ensure optimal performance and minimize downtime.
• Troubleshoot and diagnose equipment failures, utilizing technical knowledge and troubleshooting skills.
• Collaborate with customers to understand their needs and provide technical support and guidance.
• Train customers on proper operation and maintenance of machines, ensuring safe and efficient use.
• Maintain accurate records of service activities, including maintenance schedules, repairs, and parts used.
• Coordinate with the sales team to provide technical expertise during pre-sales and post-sales activities.
• Keep up to date with the latest industry trends and advances in industrial machine technology.
• Collaborate with the engineering team to provide feedback and suggestions for product improvements.
• Comply with company policies and safety regulations when performing job duties.
Requirements
• Bachelor's degree in mechanical engineering or related field
• Minimum 3 years experience in industrial machine service and maintenance
• Strong knowledge of mechanical, electrical, and hydraulic systems
• Proficient in troubleshooting and repairing complex machine problems
• Excellent communication and customer service skills
Skills
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