61 jobs as Customer Support Representative in Indonesia ๐Ÿ‡ฎ๐Ÿ‡ฉ

๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia
Country:All
๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia (3,034)
๐Ÿ‡ฑ๐Ÿ‡ฆ Laos (2)
๐Ÿ‡ฒ๐Ÿ‡พ Malaysia (1)
๐Ÿ‡ต๐Ÿ‡ญ Philippines (4)
๐Ÿ‡น๐Ÿ‡ญ Thailand (11,480)
๐Ÿ‡ป๐Ÿ‡ณ Viet Nam (4)

List of jobs found:

  • Ayana resort and SPA

    Guest Relation Officer | AYANA MidPlaza, JAKARTA

    Ayana resort and SPA

    Indonesia | DKI Jakarta

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    Last updated 1 week ago

  • Concentrix (Indonesia)

    Customer Service (English, night shift)

    Concentrix (Indonesia)

    Indonesia | Central Java

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    Last updated 1 week ago

  • PT Enseval Putera Megatrading

    Collector - Pekanbaru

    PT Enseval Putera Megatrading

    Indonesia | Riau

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    Last updated 1 week ago

  • Accor-Group

    Steward

    Accor-Group

    Indonesia | Bali

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    Last updated 1 week ago

  • Arista Group Indonesia

    Customer Care Officer

    Arista Group Indonesia

    Indonesia | DKI Jakarta

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    Last updated 1 week ago

  • PT Bank Danamon Indonesia, Tbk.

    Business Relationship Officer (Pekanbaru&Palembang)

    PT Bank Danamon Indonesia, Tbk.

    Indonesia | Riau

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    Last updated 2 weeks ago

  • SuperApp

    Customer Engagement Officer

    SuperApp

    Indonesia | East Java

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    Last updated 2 weeks ago

  • Tetra Pak (Indonesia)

    Services Support Representative Intern

    Tetra Pak (Indonesia)

    Indonesia | DKI Jakarta

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    Last updated 2 weeks ago

  • PT Angkut Teknologi Indonesia (Deliveree)

    Customer Service Agent

    PT Angkut Teknologi Indonesia (Deliveree)

    Indonesia | DKI Jakarta

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    Last updated 2 weeks ago

  • PT Angkut Teknologi Indonesia (Deliveree)

    Customer Service Agent

    PT Angkut Teknologi Indonesia (Deliveree)

    Indonesia | DKI Jakarta

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    Last updated 2 weeks ago

Guest Relation Officer | AYANA MidPlaza, JAKARTA

Ayana resort and SPA (Jakarta, Jakarta, Indonesia)
DKI Jakarta, Indonesia ๐Ÿ‡ฎ๐Ÿ‡ฉ
AYANA, named after the Sanskrit word for โ€˜a place of refuge' is a globally respected owner and creator of iconic destinations. We believe hospitality should nurture the wellbeing of our guests and communities. That travel should bring joy, invigorate the senses and enliven the mind. And that our success depends on achieving harmony with self, others and nature. We exist to craft iconic destinations and voyages that provide exceptional service and profound inspiration to our global travelers. For every guest, a place of refuge. That is our pledge.

About this position

AYANA Hospitality is seeking a dedicated and enthusiastic Guest Relation Officer for our AYANA MidPlaza Jakarta property. This role is essential for ensuring our guests have an exceptional experience from check-in to check-out.

Responsibilities

โ€ข Warmly welcome guests upon arrival and assist with the check-in process
โ€ข Address guest inquiries, requests, and concerns with a positive and proactive attitude
โ€ข Collaborate with different departments to meet guest needs and preferences
โ€ข Provide guests with knowledgeable information about hotel amenities, local attractions, and events
โ€ข Handle guest complaints and feedback professionally and efficiently
โ€ข Ensure an exceptional guest experience by anticipating needs and exceeding expectations
โ€ข Participate in creating memorable experiences for guests by coordinating special requests and events

Requirements

โ€ข Previous experience in guest relations or a similar role in the hospitality industry
โ€ข Excellent communication skills in English; proficiency in additional languages is a plus
โ€ข Strong customer service mindset with a passion for hospitality
โ€ข Ability to handle challenging situations calmly and diplomatically
โ€ข Proficient in hotel management software and Microsoft Office applications
โ€ข A degree in hospitality management or a related field is preferred
โ€ข Flexibility to work shifts, including weekends and holidays

Benefits

\
Huneety A.I Salary Estimate
5,000,000 - 12,000,000 IDR per month

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