UPC Transportation Manager

Zuellig Pharma (Thailand) (Bang Sao Thong, Samut Prakan)

Samut Prakan, Thailand

Zuellig Pharma is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible. We provide world-class distribution, digital and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become an over US$15 billion business covering 13 markets with over 13,000 employees. Our people serve over 350,000 medical facilities and work with over 500 clients, including the top 20 pharmaceutical companies in the world.

About this position

The UPC Transportation Manager is responsible for managing dispatch operations, coordinating with various departments and external parties, and ensuring timely delivery and documentation processes.

Responsibilities

• Manages Dispatch and team to meet committed performance targets.
• Leads the coordination with other sections, departments and external parties – principals and customers to resolve operational issues and concerns.
• Manages operations to ensure timely and accurate return of proof of delivery (POD) documents from trucker to ZPL.
• Coordinates with trucker to follow through on returned proof of delivery.
• Ensures staff is able to provide updated information on status of delivery and POD return.
• Ensures staff accounts with trucker status of all unreturned PODs and stocks.
• Manages claims and processing of charges to trucker for.
• Manages the coordination of Distribution Center with Customer Response Center (CRC) team.
• Coordinates with other sections and departments to resolve operational issue and concerns.
• Conducts trade visit to key customers to get feedback on delivery services of the company.
• Manages proper coordination of rejections upon delivery between concerned parties – ZPL Sales.
• Develops, reviews and recommends performance appraisal system for truckers to help ensure compliance of operations to standard operating procedures and Good Storage and Distribution practices.
• Conducts performance audits of truckers in Bangkok and upcountry cross-docking points.

Requirements

• Minimum of Bachelor’s degree in Logistics or related field.
• Minimum 5 years experience in supply chain, logistics and distribution.
• Dynamic, able to multi-task and work independently.
• Strong analytical skills and appropriate computer literacy.
• High sense of responsibility, quick learner and self-motivated.
• Good communication skill in both Thai and English.