Patient Solution Assistant (Nurse)

Zuellig Pharma (Thailand) (Khlong Toei)

Bangkok, Thailand

Zuellig Pharma is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible. We provide world-class distribution, digital and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become an over US$15 billion business covering 13 markets with over 13,000 employees. Our people serve over 350,000 medical facilities and work with over 500 clients, including the top 20 pharmaceutical companies in the world.

About this position

The Patient Solution Assistant (Nurse) is responsible for personalized patient case management, focusing on health coaching, motivational support, and education to encourage positive health behaviors.

Responsibilities

• Take responsibility for the provision of personalized patient/customer case management. This will include health coaching, motivational support, assisting to set and maintain realistic goals and disease/treatment related information/education and generally focus on encouraging patients to adopt behaviors that have a positive impact to their health.
• Document processing, e.g. Patient Enrolment and all relevant record on CRM program.
• Document checking and filling, e.g. Patient Enrolment Form.
• Communicate with patients and health care professions who involve in each Patient Solution Program.
• Coordinates with other sections, department, clients and customer to solve operational issues and concerns.

Requirements

• Bachelors degree of Nursing.
• At least 1 year of experience in Nurse or Claim Assessor.
• Excellent in Microsoft Office.
• Basic English communication skill.