Patient Solution Assistant (Nurse)
About this position
Responsibilities
• Take responsibility for the provision of personalized patient/customer case management. This will include health coaching, motivational support, assisting to set and maintain realistic goals and disease/treatment related information/education and generally focus on encouraging patients to adopt behaviors that have a positive impact to their health.
• Document processing, e.g. Patient Enrolment and all relevant record on CRM program.
• Document checking and filling, e.g. Patient Enrolment Form.
• Communicate with patients and health care professions who involve in each Patient Solution Program.
• Coordinates with other sections, department, clients and customer to solve operational issues and concerns.
Requirements
• Bachelors degree of Nursing.
• At least 1 year of experience in Nurse or Claim Assessor.
• Excellent in Microsoft Office.
• Basic English communication skill.