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Trainer (Mobile Phone)

ZTE (Thailand) Co., Ltd.
ZTE (Thailand) Co., Ltd. (Bangkok Metropolitan Region)
Bangkok Metropolitan Region, Thailand 🇹🇭
ZTE (Thailand) Co., Ltd.
ZTEsoft is a subsidiary of ZTE Corporation, the largest public telecom equipment manufacturer in China. ZTEsoft, as a leading provider of telecom software, solutions and services, specializes in providing comprehensive BSS/OSS, Big Data and Managed Service solutions to global operators of wireless, wire-line and broadband cable services. Ultimately, ZTEsoft enables operators to achieve operational agility and deliver innovative services quickly in a challenging and quickly changing market. ZTEsoft’s ZSmart solutions offer a set of functional components and product packages which can be assembled and configured flexibly on a unified SOA infrastructure to support agile operation and address various market and customer demands perfectly. ZTEsoft’s ZSmart solutions have been deployed by operators in more than 70 countries worldwide.

About this position

The Trainer (Mobile Phone) position requires a comprehensive understanding of mobile phone features and industry trends, along with strong training and communication skills to deliver effective training programs tailored to various audiences.

Responsibilities

• Comprehensive understanding of mobile phone features, technical specifications, and application scenarios.
• Familiarity with industry developments, emerging technologies (e.g., 5G, AI, camera advancements), and market competition.
• Awareness of target customer needs and usage habits to deliver customized training for different audiences.
• Ability to design structured and systematic training programs, including creating engaging presentations and multimedia content.
• Capability to deliver clear and engaging training sessions.
• Proficiency in various training techniques, such as interactive teaching, case studies, and role-playing exercises.
• Designing and implementing training effectiveness assessments and optimizing content based on feedback.
• Strong ability to convey complex information clearly and concisely.
• Collaborate closely with team members to ensure smooth training execution.
• Possess basic marketing and sales knowledge to understand product USPs and market strategies.
• Integrate sales techniques into training sessions to help participants improve their sales performance.
• Proficient in using various training tools and platforms, such as online training systems, video conferencing software, and AR/VR devices.
• Capable of addressing common technical or product-related issues raised by trainees.
• Ability to rapidly grasp new technologies in the fast-evolving mobile phone industry.
• Efficiently organize training plans and meet deadlines.
• Handle high-intensity work and meet tight deadlines typical of the industry.
• Ability to deliver training in multiple languages, particularly for international audiences.
• Possess relevant industry certifications or trainer qualifications (e.g., TTT certification).
• Background in mobile phone sales, marketing, or technical support.

Requirements

• Comprehensive understanding of mobile phone features, technical specifications, and application scenarios.
• Familiarity with industry developments, emerging technologies (e.g., 5G, AI, camera advancements), and market competition.
• Awareness of target customer needs and usage habits to deliver customized training for different audiences.
• Ability to design structured and systematic training programs, including creating engaging presentations and multimedia content.
• Capability to deliver clear and engaging training sessions.
• Proficiency in various training techniques, such as interactive teaching, case studies, and role-playing exercises.
• Designing and implementing training effectiveness assessments and optimizing content based on feedback.
• Strong ability to convey complex information clearly and concisely.
• Collaborate closely with team members to ensure smooth training execution.
• Possess basic marketing and sales knowledge to understand product USPs and market strategies.
• Integrate sales techniques into training sessions to help participants improve their sales performance.
• Proficient in using various training tools and platforms, such as online training systems, video conferencing software, and AR/VR devices.
• Capable of addressing common technical or product-related issues raised by trainees.
• Ability to rapidly grasp new technologies in the fast-evolving mobile phone industry.
• Efficiently organize training plans and meet deadlines.
• Handle high-intensity work and meet tight deadlines typical of the industry.
• Ability to deliver training in multiple languages, particularly for international audiences.
• Possess relevant industry certifications or trainer qualifications (e.g., TTT certification).
• Background in mobile phone sales, marketing, or technical support.