IP Engineer, IP PM
About this position
Responsibilities
• Strictly follow Team Leader/Technical Manager requirements and instructions.
• Determine the customer's specific requirements for KPI and strictly follow.
• Be responsible for the debugging, configuration and troubleshooting of IPEN routers.
• Communicate with subcontractor and site engineer/ Local technical engineer.
• Report and discuss technical issues with customer about IPEN devices swap procedure and support IPEN service migration.
• Timely Output the KPI monitoring report as required and submit it to the customer as well as to ZTE team.
• Able to adapt to long term night operation.
• Realize master project plan, forecast, solutions.
• Continuous communication with customer and subcontractors.
• Project progress controlling and reporting (Daily / Weekly based).
• Resources and tools management, team performance, control and personnel evaluation.
• Periodic project meetings (Weekly based), issue Minutes of Meetings to all attendances and action owners.
• Implement the quality checks and audits for qualified implementation.
• Ensuring technical plans should meet the KPI criteria and customer expectations.
• Project cost management.
• Ensure customer input to the project is received in a timely and effective manner for meeting project objectives and schedule.
• Develop project budget and get approval. Ensure that project is executed within the approved budget and on time (milestones). Take preventive and corrective actions when necessary.
• Subdivide project work into more manageable components. Define & assign tasks and missions, develop schedules.
• Monitor risks and evaluate related financial and customer satisfaction impacts.
• Acts as the key customer interface to the customer for all project-related issues. Manage customer expectations, maintain customer liaison to ensure a smooth handling of issues as they might arise.
• Ensure that all project deliverables are completed satisfactorily. Ensure any variation to the project scope is clearly recognized, clarified and approved. Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion.
• Report KPIs and Manage project reviews and lessons learns.
• Ensure complete utilization of a web-based tool.
• Profitability improvement, cost analysis, cash flow analysis, inventory management.
Requirements
• Bachelor's degree in engineering.
• Minimum of 5 years’ experience within telecom industry with 2 of those years in a leadership role.
• Written and verbal communication skills.
• Capacity to manage high-stress situations.
• Ability to multi-task and manage various project elements simultaneously.
• Leadership skills.
• Big-picture thinking and vision.
• Attention to detail.
• Conflict resolution skills.