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Service Engineer (Good English) ประจำขอนแก่น

Zoomlion Heavy Industry (Thailand) Co., Ltd. (Khon Kaen)
Khon Kaen, Thailand 🇹🇭
Founded in 1992, Zoomlion Heavy Industry Science & TechnologyCo., Ltd is mainly engaged in developing and manufacturing major high-tech equipment in the areas of agricultural, building, energy, environmental, and transport engineering, and it is a continuously innovating global enterprise. The company’s registered fund is 7.706 billion RMB. The company employed nearly 30,000 people and ranked 6th among the world’s equipment manufacture company. With the globalization, the company started to expand its overseas business in 2002. Now the company has business relations in more than 80 countries and regions. Zoomlion’sproducts are exported to the Middle East, Russia, South America, Africa, Southeast Asia, Europe, United States, Australia and other high-end market with the overseas annual sales of more than 1billion RMB. At present, the company has subsidiaries in Thailand, United Arab Emirates, Russia, Australia, India, South Africa and more than 10 other countries. It also has permanent offices in Algeria, Saudi Arabia, Chile, Kazakhstan and more than 20 other countries. At the same time, the company is centered on United Arab Emirates, Thailand, Brazil and other countries to gradually build a global logistics network and spare parts supply system. The company is active in the world's major heavy industry machinery exhibition, such as Germany’s BAUMA, United States’ CONEXPO, France’s INTERMAT, Russia’s CTT and the Middle East’s BIG5, etc.

About this position

ตำแหน่ง Service Engineer ประจำขอนแก่น มีหน้าที่ในการซ่อมบำรุง ติดตั้งเครื่อง ส่งมอบเครื่อง และแก้ไขปัญหาหน้างานให้ลูกค้านอกสถานที่ โดยต้องเดินทางต่างจังหวัดและแยกเป็น 5 แผนกตามผลิตภัณฑ์ของบริษัทฯ

Responsibilities

หน้าที่:
• เป็นงาน service เช่น ซ่อมบำรุง ติดตั้งเครื่อง ส่งมอบเครื่อง หรือแก้ไขปัญหาหน้างานให้ลูกค้านอกสถานที่ ต้องเดินทางต่างจังหวัด แยกเป็น 5 แผนก ตามผลิตภัณฑ์ของบริษัทฯ ดังนี้ 1.รถขุด รถแบคโฮ 2.รถกระเช้า รถโฟคลิฟ 3.ทาวเวอร์เคน (ใช้ในการก่อสร้าง) 4.รถโมบายเครน 5.เครื่องจักรคอนกรีต รถโม่ปูน ปั้มปูน แพล้นคอนกรีต 6.เกษตร: รถเกี่ยวข้าว รถตัดอ้อย รถแทรกเตอร์
• Supervise and assist the distributors to establish and improve the service system, provides the necessary management, training and support to distributors, comprehensively improve the after-sales service ability of distributors.
• Assist Thailand country manager to handle customer relationship and timely solve service needs, to improve customer satisfaction of the end user.
• Requires a good knowledge of Zoomlion products and services, provide comprehensive service support for Zoomlion in Excavator, Backhoe, Forklift A Tower Crane, Mobile Crane, Combine harvester.
• Collect market service information and service reports as required by zoomlion headquarters.
• Establish Data Base of Product list for all dealer in Thailand Territory.
• Create a data Of Maintenance & Unit Repair record.
• Conduct a delivery inspection of Customer Product.
• Create Part List Data Base, for maintenance parts & Reusable Parts.
• Monitoring warranty process, warranty statement & monitoring warranty time.
• Handle a Maintenance & repair presentation, & give training to all of Our Dealer In Thailand.

Requirements

คุณสมบัติ:
• Engineer graduated in Bachelor degree in Mechanical Engineering, Electrical Engineering, Automotive Engineer or other with relate.
• Good customer communication and computer skills.
• Engineer can speak English with Chinese boss. (Toeic Score 450 up is preferred).
• At least 2 years Service Engineer and Service Technician experience in manufacturing industry, heavy Equipment Dealer, Construction machinery, Agriculture machinery dealer, with specialist experience separate in 5 departments.
• Has knowledge in Hydraulic, Electrical, Mechanical.
• Can drive a car and driving license.