Technical Trainer

ZF (Thailand) Limited (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility.

About this position

The Technical Trainer is responsible for developing and conducting training programs to educate customers and the market on ZF brands, products, and future technologies.

Responsibilities

• Develop training programs (structure, content, etc.) to educate/train customers/market on ZF brands, products, ranges & future technologies
• Prepare, coordinate, support & conduct trainings, e.g., for customer events, roadshows, trade shows/exhibitions, education programs, technical product launches, industry training events, online livestreams/events, workshop events, etc.
• Support initiatives to differentiate through unique customer proximity solutions (e.g., training offers, loyalty programs, workshop concepts, etc.)
• Focus on growing technical support as key differentiator, incl. technical trainings, documentation, support, etc.
• Provide market insights & feedback to assist in developing regional training & network strategy to reach POS/POR/POD (point of sales/repair/decision), e.g., distributors, retailers, workshops/service points, fleets, others

Requirements

• In-depth knowledge of automotive systems, repair techniques, and diagnostics
• Hands-on experience in automotive market (former technician, trainer preferred)
• Ability to develop, plan, structure, execute training programs
• Confidence & experience in talking/teaching/training in front of different audiences (e.g., car drivers, technicians, workshop owners, distributors, etc.)
• Familiar with the distribution channel, wide connection & close relationship within the automotive aftermarket in ASEAN
• Solid technical background / understanding