Customer Service Officer- Automotive (Patumwan, Bangkok)

Yusen Logistics (Thailand) Co., Ltd. (Pathum Wan, Bangkok)

Bangkok, Thailand

Yusen Logistics Thailand (YLTH) a comprehensive global-logistics services in land Transportation, licensed custom brokerage, warehousing, container yard, container maintenance & repair, international multimodal transportation & NVOCC, air and ocean freight service solutions, and total logistics solution tailored to the needs of all our customers. We aim to become a truly global logistics provider that responds to our customers' increasingly sophisticated logistical needs, and maintains a world-class scale and quality of service.

About this position

The Customer Service Officer - Automotive position involves monitoring and managing shipping documents and customs processes to ensure efficient logistics operations.

Responsibilities

• Monitor and track incoming shipments by coordinating plans with the Logistics owner to get all complete documents and Invoice data from system (SAP)
• Review shipping document (Invoice/Packing List/Purchasing -Order/ Scheduling Agreement) and relevant documents matching with invoice and related file form system (SAP)
• Download CIF/FOB file from System Application Program (SAP) send to Center team
• Upload CIF/FOB broker report into System Application Program (SAP)
• Receive and check physical shipping documents & Customs ticket at Customs Gate
• Check & keep physical shipping documents & Customs ticket at Customs Office

Requirements

• Bachelor’s degree in Business Administration, Logistics Management or any related field.
• At least 3-4 years of experience in Customs Clearance (Import/Export-Automotive) field.
• Knowledge of Import-Export procedure and Free Zone would be an advantage
• Good command of both written and spoken in English
• Good communication skill and Problem-Solving skills.
• Computer Literacy in MS Office, familiar with SAP would be an advantage
• Ability to work under pressure with high sense of responsibility.