Manager - Sales Admin & Export Documents

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The Manager - Sales Admin & Export Documents is responsible for overseeing sales administration, analyzing sales data, leading a team, and improving processes to enhance efficiency and customer relationships.

Responsibilities

• Sales Data Analysis: Analyzes sales data to identify trends, opportunities, and areas for improvement. Uses data insights to inform strategic decision-making.
• Overseeing Sales Administration: Directs and oversees all administrative functions within the sales department, ensuring smooth operations and efficiency. This includes tasks such as order processing, customer data management, and contract administration.
• Team Leadership and Development: Manages and develops a team of sales administrators, providing guidance, training, and performance evaluations. Fosters a positive and productive work environment.
• Process Improvement: Identifies and implements process improvements to streamline operations and increase efficiency within the sales department.
• Customer Relationship Management: Builds and maintains strong relationships with customers, addressing any issues or concerns promptly and effectively.
• Reporting and Analytics: Prepares regular reports and analyses for management, providing insights into sales performance and trends.
• System Implementation: Oversees the implementation and utilization of sales-related software and systems, ensuring optimal use and data accuracy.

Requirements

• Analytical skills: Strong analytical skills with the ability to interpret data and draw meaningful insights.
• Technical proficiency: Proficiency in using various software applications, including CRM systems.
• Communication skills: Excellent written and verbal communication skills.
• Proven experience: Demonstrated experience in a sales administration or related role.