Wine Shop Manager (Chaweng, Samui)

Wine Pro Co., Ltd. (Surat Thani)

Surat Thani, Thailand

Wine Pro Co., Ltd. is one of Thailand’s leading Wine Importer and Distributor selling to Hotels and Restaurants national wide. We are a medium size company composed of 70 staffs with a Head Office located at EmQuartier in Bangkok.

About this position

The Wine Shop Manager in Chaweng, Samui is responsible for ensuring profitable sales growth and excellent customer service through effective team management and operational oversight.

Responsibilities

• Ensure continued and profitable sales growth and excellent customer service in the assigned operations, through effective management of the team.
• Oversee the daily operations of outlet for efficient operations.
• Ensure proper stock control and stock replenishment.
• Establish operational strategies to meet quality and customer service standards.
• Obtain customers feedback and recommend necessary outlet operational changes.
• Analyze and resolve problems in a timely and accurate manner.
• Organize special events and entertainments to attract more customers.
• Develop cost-effective operational plan to achieve outlet goals.
• Assist in cash handling activities.
• Maintain the outlet facility clean and safe.

Requirements

• Experience in manager position in retail.
• Wine or Foreign food knowledge is a plus.
• Excellent presentation skills and service mind.
• Excellent English communication.