Sales and Administration Assistant Manager 1 Position(s)

WHA Group (Mueang Samut Prakan)

Samut Prakan, Thailand

The WHA Group was created in 2003 to answer the strong demand for factory and warehousing solutions at a time when more and more investments were coming into the country, boosting the industrial and manufacturing sectors. Many of these companies were looking for cost-efficient solutions for their operations, and WHA Group accompanied many of them as they grew and expanded, becoming anchors in their respective fields. Today, the number of clients has grown exponentially and the services offered have evolved and diversified, transforming WHA Group into a world-class developer of fully integrated logistics and industrial facilities.

About this position

The Sales and Administration Assistant Manager is responsible for driving sales initiatives, managing customer relationships, and collaborating with various departments to enhance revenue opportunities and service quality.

Responsibilities

• Implement an effective CRM platform to generate sales leads, prioritize sales opportunities and monitor daily sales activities.
• Work with existing WHA sales force to create cross selling opportunities.
• In conjunction with Product Development Department, evaluate and expand into new sales channel to increase revenue opportunity.
• In conjunction with Product Development Department, evaluate and implement new product /offering to upsell existing client and/or acquire additional clients.
• Prepare weekly updates on pipelines and target achievement and review of opportunities and business plan.
• In conjunction with Product Development Department, Sourcing Department, and Internal Sales Force prepare Annual Sales Forecast, Trade Marketing Program to achieve sales budget.
• Submit/ Present Annual Sales Forecast and Business Plan for Management Approval.
• Conduct presentations of products and present customized offers to customers.
• Lead sales conversion process including rates and terms negotiation with prospective targets.
• Work with Corporate Legal Department to conclude and sign Sales/ Rental agreement with client.
• Completes deal settlement sheets and turns into Accounting Office for billing administration.
• Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high quality of service is delivered starting from vehicle and parts delivery plan, vehicle testing, contract administration, vehicle delivery and after sale preventive maintenance scheduling.
• Conduct regular training to ensure sales force are equipped with knowledge of products/services and general commercial awareness to provide the best possible solutions for customers.
• Monitor customer complaints log and work with cross functional department to close any gaps.
• Conduct quarterly performance meeting with client to address service issues and seek up sales opportunity.
• Conduct field visit to OEM and Aftermarket partner to implement service improvement plan.
• In conjunction with Marketing Team, conduct Annual “Voice of Customer” survey to seek Service Improvement Initiative and New Product Launch feasibility.

Requirements

• Proven sales record with commercial truck.
• Demonstrated leadership ability.
• Self-motivated/disciplined.
• Self-confidence and Outgoing personality.
• Self-disciplined and ability to work with ambiguity.
• Strong Negotiation and problem-solving skills.
• Excellent communication and presentation.
• Ability to travel in Upcountry and Oversea Training for career improvement.
• Minimum 5 years’ experience in cars and/ truck sales, sales leasing program.
• Experience in building sales plan.
• Prior experience with EV sales is a PLUS.