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Operation Manager, Intervention Services (ISDT)

Weatherford (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Weatherford International plc (Nasdaq: WFRD) is a leading global energy services company. Operating in approximately 75 countries, the Company answers the challenges of the energy industry with its global talent network of approximately 17,000 team members and approximately 350 operating locations, including manufacturing, research and development, service, and training facilities.

About this position

The Operations Manager for Intervention Services (ISDT) is responsible for planning, organizing, leading, and managing field operations with a strategic mindset. They are accountable for safety, quality, and financial health of the operation, including managing risk, sales, service quality, personnel, and business development.

Responsibilities

• Lead safety meetings with employees regularly.
• Facilitate safety meetings, oversee Job Hazard Analysis updates, evaluate near misses, and perform Root Cause Analysis for all incidents; investigate accordingly and provide corrective actions.
• Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and any persons visiting them while on the Company premises.
• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System.
• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
• Lead execution of all operational activities determining resource requirements (demand); crew utilization, asset utilization, and inventory management to positively affect EBITDA.
• Ensure that the Product Line maintains its strategic focus on the provision of a quality service to customers.
• Ensures the organization is optimally suited to deliver the best job execution with outstanding Service Quality and to systematically evaluate results obtained to further improve products and services. Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards.
• Fosters and leads continuous improvement initiatives to ensure that the internal process within the organization meet the needs of the business.
• Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products, and technical support meet their complete satisfaction.
• Ensure customer Statement of Requirements details equipment verifications and is translated into client Standard Operating Procedures.
• Maintain strong customer relationships, identify customer needs, and ensure alignment with sales on pricing for all bids and quotes; offer solutions, set and manage budgets, and ensure quality of job delivery.
• Provide technical support to field staff and customers prior to, during, and post job (briefing and debriefing).
• Drive forward change initiatives which enhance business performance.
• Partner with sales in identifying and pursuing new business opportunities within the area.
• Oversee the creation of Delivery Tickets and that all End of Well (Job) data is recorded, reviewed, and approved.
• Review and approve the final job summary in Weatherford Performance Tracking System; Maintaining strict adherence to Weatherford’s Delivery Ticket Process and implementation and compliance with

Requirements

• Lead safety meetings with employees regularly.
• Facilitate safety meetings, oversee Job Hazard Analysis updates, evaluate near misses, and perform Root Cause Analysis for all incidents; investigate accordingly and provide corrective actions.
• Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and any persons visiting them while on the Company premises.
• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System.
• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
• Lead execution of all operational activities determining resource requirements (demand); crew utilization, asset utilization, and inventory management to positively affect EBITDA.
• Ensure that the Product Line maintains its strategic focus on the provision of a quality service to customers.
• Ensures the organization is optimally suited to deliver the best job execution with outstanding Service Quality and to systematically evaluate results obtained to further improve products and services. Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards.
• Fosters and leads continuous improvement initiatives to ensure that the internal process within the organization meet the needs of the business.
• Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products, and technical support meet their complete satisfaction.
• Ensure customer Statement of Requirements details equipment verifications and is translated into client Standard Operating Procedures.
• Maintain strong customer relationships, identify customer needs, and ensure alignment with sales on pricing for all bids and quotes; offer solutions, set and manage budgets, and ensure quality of job delivery.
• Provide technical support to field staff and customers prior to, during, and post job (briefing and debriefing).
• Drive forward change initiatives which enhance business performance.
• Partner with sales in identifying and pursuing new business opportunities within the area.
• Oversee the creation of Delivery Tickets and that all End of Well (Job) data is recorded, reviewed, and approved.
• Review and approve the final job summary in Weatherford Performance Tracking System; Maintaining strict adherence to Weatherford’s Delivery Ticket Process and implementation and compliance with