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Bartender Supervisor

W Hotels (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭

About this position

The Bartender Supervisor is responsible for overseeing the bar operations, ensuring quality service, and managing staff while maintaining a professional environment.

Responsibilities

• Answer guest questions or concerns regarding the origin, vintage, and style of various wines.
• Check quality and quantity of all stock and supplies.
• Requisition all supplies.
• Perform bottle-for-bottle liquor restock.
• Communicate last call at designated closing time.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Issue, open, and serve wine/champagne bottles.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain change required for expected business level, and keeping bank secure at all times.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Anticipate and communicate replenishment needs promptly.
• Ensure staff is working together as a team.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Benefits

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Huneety A.I Salary Estimate
51,000 - 98,000 THB per month