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Customer Development Manager - Medan (HORECA)

Upfield
Upfield (Medan, North Sumatra, Indonesia)
North Sumatera, Indonesia 🇮🇩
Upfield
People around the world are embracing plant-based foods for both health and ethical reasons. We are the largest plant-based food company in the world. Our vision for a “Better Plant-Based Future” drives positive change in people’s health, their daily lives and our planet’s sustainability. Upfield dedicates the sharpest minds to pioneer innovation in the plant-based food industry everyday. Since 1871, we have been the authority in the spreads category which gives us unmatched experience, know-how and inspiration to deliver on our mission. We want to bring joy to consumers lives whether that's through spreading, baking or cooking.

About this position

Customer Development Manager - Food Service is responsible for maintaining relationships with existing customers, acquiring new customers, and supervising the implementation of work activities to achieve sales targets in the Medan area.

Responsibilities

• Maintain relationships with existing customers, get new customers (especially operators), supervise, develop and control the implementation of daily/periodic work activities of all teams under it (if any) including the distributor sales team to achieve success according to predetermined measures/performance, so that the sales target for the area under his responsibility is achieved smoothly and sustainably.
• Coordinate, supervise and direct the daily and weekly implementation of the duties of each SDT (Salesman Distributor) so that sales targets are achieved smoothly and continuously.
• Create a work priority scale and weekly and monthly task completion schedule.
• Update data on all customers, market potential and competitor activity in their work areas to reposition new market mapping at the end of each quarter for each Salesman's work area.
• Supervise and correct SDT weekly work planning.
• Early handling of problems that arise in the field appropriately and providing direction and examples of effective problem solving solutions including going to the field together. If it still cannot be resolved completely, you must immediately report it to your superior (Head of FS) to be given suggestions, solutions and assistance to your direct superior and related departments within the company in order to maintain/increase the market share that has been/will be achieved.
• Identify problems in the market / potential old customers, but no longer buy from the company to look for tactical solutions, strategies to approach returning / winning customers back.

Requirements

• We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile.
• Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway.
• You might be the right candidate for this role or other roles.
• Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all.
• We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge.
• We ensure job advertisements are free from unintentional bias.
• No personal characteristics should be a barrier to joining Flora Food Group.
• We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability.

Benefits

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Huneety A.I Salary Estimate
11,000,000 - 19,000,000 IDR per month