MIS Manager (Management Information System)

Upbit Exchange Thailand (BTS Chit Lom)

Bangkok, Thailand

Upbit Thailand is powered by Upbit, the global exchange with world-class blockchain technology, regulatory expertise and operational know-how. Upbit Thailand is licensed by the Thailand SEC to provide Digital Asset Exchange and Digital Asset Broker services under the Ministry of Finance, Thailand.

About this position

The MIS Manager is responsible for maintaining essential IT infrastructure, ensuring compliance with company policies and regulations, and managing IT tasks and systems administration to support business initiatives.

Responsibilities

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, IT equipment, software, and hardware for effective use, and comply with the Company’s policy and SEC regulations
• Monitor and report IT information to relevant parties to comply with global standards, laws and regulations.
• Handle IT tasks and systems administration
• Take responsibility for projects and solutions within the larger business initiative
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
• Ensure that our system components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
• Analyze processes, technologies, and vendors continually to find areas for improvement
• Prepare IT budget and budget forecasting
• In charge of benefit analyses when upgrades are necessary
• Train employees to use software and hardware; troubleshoot issues and provide technical support when needed
• Develop and execute disaster planning and maintain data backups

Requirements

• Minimum of 2-3 years of work experience in MIS role
• Vocational Certificate or Bachelor’s degree in IT, Computer Science or related field
• Knowledgeable in computers, networks, systems, servers, infrastructure support, data management and security
• Have knowledge and understanding of basic problem solving in Hardware and Software
• Have knowledge and ability to take care, install, edit and use Mac operating system, printer scanner and google workspace
• Able to use remote programs and other peripherals
• Able to purchase, supply and repair computer equipment and other related equipment
• Able to coordinate with different departments in the organization
• Able to work under pressure
• Able to communicate in English (speak, read, write) will be an advantage
• Able to support the full spectrum of business administration and regulatory operations
• Excellent decision-making abilities
• Ability to oversee multiple projects at once
• Proficiency in speaking with persons from various commercial and technology backgrounds
• Excellent diagnostic abilities and meticulous attention to detail
• Strong sense of responsibility and a good team player
• Have a positive attitude and willingness to learn
• Available outside of working hours to resolve emergency issues promptly
• Bonus Point for: Familiarity with Blockchain, Cryptocurrency and Fintech industry
• Bonus Point for: Professional certification related to IT Management is a plus