---

About this position

The incumbent will be assigned to the Anti-Fraud & Analytics (AFA) Investigations Team (“the Team”) whereby its key responsibility is to conduct investigation / reviews on customers’ profiles and transactions in relation to financial crime risks from scams, frauds, and system alert triggers.

Responsibilities

This includes, but is not limited to, response to scams response and investigations, investigations on alert triggers, fund recovery actions, detection of anomalous transactions and providing recommendations on appropriate account strategies to mitigate the Anti-Fraud/AML/CFT risks which have been identified.
- Performing detailed investigations from Scam alerts by corporate customers and from system alert triggers.
- Performing account / transaction reviews upon financial crime trigger events, which may include notifications from law enforcement (Police Force), Regulator enquiries (BOT, AMLO), Local Compliance (“LC”) triggered reviews.
- Reaching out to Relationship Managers (“RMs”)/BUs to obtain clarification and supporting documents to corroborate suspicious transactions / documents provided;
- Providing recommendations on appropriate account strategies (retain / exit / file UAR / impose Hold Codes, etc.) to mitigate identified Anti-Fraud/AML/CFT concerns.
- Crafting detailed investigation memos to capture the findings and recommendations upon completion of the reviews.
- Providing advisory / Assisting BUs to respond to various enquiries, which may originate from the local authorities or from correspondent banks, over clients which may pose Anti-Fraud/AML/CFT concerns.

Requirements

• Team player with strong inter-personal and communication skills and ability to network, engage and influence business stakeholders independently.
• Excellent written and verbal communication skills in English.
• Degree holder and above.
• Prior working experience in investigations, either within the Banking Industry or in law enforcement, is an advantage.
• Detail-oriented, yet able to think flexibly and independently to resolve problems.
• Emotionally mature and able to communicate maturely and independently with various stakeholders within the Bank.
• Comfortable with handling data, and able to perform functions on Microsoft Suite of applications PowerPoint, Word and Excel, such as Vlookup, Pivoting and generating various graphs / charts, etc.
• Attentive to details with a strong sense of responsibility in performing investigations and submitting reports on a timely basis.