Mortgage Collection Officer

UOB (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Guided by Asian principles of prudence, enterprise and commitment for more than 80 years, we are committed to building a better future for ASEAN. Through our extensive network and suite of capabilities, we are uniquely positioned to offer financial solutions to the people living in, as well as businesses that connect with and operate within the region.

About this position

The Mortgage Collection Officer at UOB is responsible for managing non-performing loan (NPL) accounts, providing customer support for repayment, and assisting in debt restructuring programs while ensuring compliance with retail credit policies.

Responsibilities

• Dunning call for NPL accounts & improves productivity; Call, Success rate, NPL resolved, TDR booking.
• Provide useful advice to customer to help them repay constantly.
• Analyst customer credit and work out assistant debt restructure program.
• Give collection feedback to supervisor if any irregular case found.
• To complete any assignment related to the retail credit function.

Requirements

• Graduate Bachelor's Degree.
• Experience in debt collection 2 years, especially for secure loans.
• Knowledge of collection system.
• Knowledge of process Legal.
• Have a positive attitude towards the organization and participate in the Bank's activities.