Manager, Outward Remittance

UOB (Thailand) (Bangkok City, Thailand)

Bangkok, Thailand

Guided by Asian principles of prudence, enterprise and commitment for more than 80 years, we are committed to building a better future for ASEAN. Through our extensive network and suite of capabilities, we are uniquely positioned to offer financial solutions to the people living in, as well as businesses that connect with and operate within the region.

About this position

The Manager, Outward Remittance is responsible for overseeing the correctness and timely processing of funds transfer instructions, ensuring high service standards, and managing staff efficiency and development.

Responsibilities

• Responsible for checking correctness and releasing of funds transfer instruction on limit assigned to ensure all transactions are process correctly on time and maintain high service standard
• Ensure that customer instruction via Fax /E-mail performed with bank guideline with call back verification process via voice recorder and registration logged
• To manage personal and processing with high efficiency
• Control and delegate tasks to the right person with high efficiency
• Solve the problem and decision for tasks processing
• Update REM and related procedure
• UAT system for new product
• Customer satisfaction such as advisory and solve the problem etc.
• Support and promote staff to career progress and evaluate for promotion, salary and bonus. Report the results to Management for make decision.
• Sign the documents within Department.
• Training staff in tasks processing and other relevant.
• Building staff to feel good attitude with tasks and organization.
• Follow up and report staff operation and problem to Management.
• Assists Head of Remittance.
• Performs other duties as assigned.

Requirements

• Master or Bachelor Degree in Accounting, Business Administration or other relevant.
• 5 – 8 years working experience in funds transfer services area or related fields with good knowledge of most phases of SWIFT
• Good knowledge of Exchange Control Law, Bank of Thailand regulation , AMLO etc
• Good English communication