UIH Digital - Operations Support (Manager / Associate)

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As an Operations Support Specialist at UIH, you will play a crucial role in ensuring the efficient and effective operation of our business, with a specific focus on sales, marketing, finance, and partner operations support related to Microsoft, Google, and cloud solutions. Your responsibilities will encompass a wide range of tasks, from administrative support to process improvement, enabling our teams to concentrate on delivering exceptional technology solutions to our clients and fostering successful partnerships.

Responsibilities

• Administrative Support: Provide administrative assistance to various departments, with a particular emphasis on marketing and partner operations for Microsoft, Google, and cloud solutions. This includes scheduling meetings, managing calendars, and organizing documentation.
• Process Improvement: Identify opportunities to streamline and optimize operational processes within the marketing and partner support areas, leading to increased efficiency and effectiveness.
• Inventory Management: Monitor and maintain inventory levels of marketing collateral and partnership materials, ensuring availability for day-to-day operations.
• Vendor Coordination: Collaborate with marketing agencies, cloud service providers, and partners to ensure timely delivery of materials and services required for marketing campaigns and partnership initiatives.
• Documentation: Create and maintain comprehensive records related to marketing campaigns, partner agreements, contracts, and other relevant documents.
• Communication: Act as a liaison between different departments, with a focus on facilitating effective communication and collaboration in marketing and partner-related activities.
• Facilities Management: Oversee office facilities and equipment maintenance, ensuring a safe and productive work environment for marketing and partner support teams.
• Compliance: Ensure that all operations related to marketing and partner support adhere to company policies, procedures, and regulatory requirements.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent work experience).
• Proven experience in operations support, administrative roles, or similar positions, with a background in marketing or partner operations being highly advantageous.
• Strong organizational and multitasking skills, with meticulous attention to detail.
• Excellent communication and interpersonal abilities, particularly in the context of marketing and partner interactions.
• Proficiency in office productivity software (e.g., Microsoft Office Suite, Google Workspace, SAP, Oracle).
• Problem-solving skills and a proactive approach to addressing operational challenges in marketing and partner support.
• Ability to work collaboratively in a team and independently when needed.
• Flexibility and adaptability to handle various tasks in a dynamic work environment, with a focus on marketing and partner-related activities.