IT Assistant Manager E-Commerce

Uniqlo (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 UNIQLO stores across the world, including Japan, Asia, Europe, and North America. The total number of stores across Fast Retailing's brands is now close to 3,600.

About this position

The IT Assistant Manager, E-Commerce at UNIQLO (Thailand) Co., Ltd. is responsible for overseeing IT leadership in local business operations, managing IT projects, and collaborating with various business areas to enhance processes and drive business impact.

Responsibilities

• Work as business partner with client department leaders and users to analyze business processes and arrive at mutual, cost effective solutions, then drive to deliver the agreed solution.
• Lead and execute IT projects with global IT team, full commitment making operationally established condition.
• Daily monitoring and control the entire E-commerce system and Distribution center (warehouse) system ensure all interfaces are processed successfully.
• Report and escalate issues that encountered, perform level 2 troubleshooting and provide quick resolution.
• Standby during sales peak and prepare preventive action plan.
• Provide ad-hoc data extraction and reports according to business request.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or equivalent major.
• Having minimum 2 years of experience of Web system development/support experience.
• Having minimum 3 years of experience in Retail business, as IT area and experience with E-Commerce System, OMS, WMS, payment gateway systems is preferred.
• Able to solve complex problems with process improvement and system enhancement to achieve business goals.
• Preference for candidates with multinational work experience.
• Business level communication in English and Thai.
• Working experience in Global Organization/ Projects.
• Domestic/Regional travel is required.