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Customer Adaptation Engineer

UD Trucks Thailand
UD Trucks Thailand (Bang Sao Thong)
Samut Prakan, Thailand 🇹🇭
UD Trucks Thailand
UD Trucks Corporation is a leading Japanese commercial vehicle solutions provider, active in more than 60 countries on all continents. Since its inception in 1935, the company has been an innovation leader with a clear vision to provide the trucks and services the world needs today. With headquarters in Ageo, Japan, the company is committed to go the extra mile for smart logistics with the most dependable solutions for demanding customers. To best support across applications and geographies, UD Trucks offers a full range of trucks; heavy-duty, medium-duty and light-duty as well as associated operational and financial services. Established in 1990, UD Trucks Corporation (Thailand) Co. has more than 30 years’ experience in understanding the local market demands and providing customers with sustainable transport solutions. The company has expanded its dealer network with 13 owned and 6 private strategically located dealerships and is focused on helping customers maximize their profit potential at every given opportunity.

About this position

The Customer Adaptation Engineer acts as a liaison between the sales organization and the customer adaptation requests, ensuring timely responses and effective solutions.

Responsibilities

• Acts as the single point of contact toward the sales organization for CA requests with timely response.
• Validate that the CA request is understood, search and identify potential available CA solutions, select concept and determine level of stakeholder involvement.
• Cooperate with UD Trucks Technology to develop unique solution for specific CA request.
• Coordinate with business control to assess affect of CA solution to secure sufficient Regional Value Content (RVC) percentage.
• Coordinate purchasing process of components and superstructures for either in-house or external adaptations.
• Update configuration of the truck to accommodate for the CA solution.
• Work closely with process engineer, KD plant coordinator and Operations team to secure correctness of BoM, Assembly Instruction and technical instruction.
• Coordinate with relevant stakeholder to deliver CA solution in good quality and at the right time.
• Resolve all technical issues related to CA solution.
• Perform according to safety and environment procedure.
• Support and work on business assignment from direct manager.

Requirements

• Bachelor’s degree or higher in Industrial / Mechanical engineering or a related field.
• Minimum 3 years work experience in Automotive field.
• Highly organized and able to cope with multitask.
• Knowledge of product structure and assembly sequence.
• Good problem solving skill.
• Good communication and presentation skill.
• Good project management skill is a plus.
• Computer skills in Microsoft Office, Auto Cad, CATIA.
• Good command of English, both written and spoken.