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Product Analyst

True Corporation Public Company Limited (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
True Corporation Public Company Limited was created from the merger of two Thai organizations with solid foundations: True Corporation Public Company Limited and Total Access Communication Public Company Limited. There is a strong commitment to serving all Thai people and new customers in the region by upgrading networks and digital services to improve quality of life, and sustainable living, and create opportunities for inclusive prosperity. Telecom-Tech Company under the name of True Corporation Public Company Limited, we aims to develop various services to connect consumers and Thai businesses to become a force to drive Thailand’s digital economy. Both businesses and consumers will benefit from the new company’s potential that helps attract world-class talented people including investing in infrastructure and startups. The combined potential of the new company will help drive Thailand’s digital agenda forward in leaps and bounds towards becoming a regional technology center that is also recognized globally. From developing and creating new services that had never happened before, such as telemedicine, virtual world technology, including AV and VR, smart cars, and smart homes, we will foster an environment ripe for innovation across various sectors. This integration of cutting-edge technology into everyday life will not just revolutionize convenience but also enhance accessibility and efficiency in numerous aspects. It's a journey into the future where the boundaries between the physical and digital realms blur, offering unprecedented opportunities for progress and transformation in Thailand's technological landscape.

About this position

The Product Analyst will play a vital role in leveraging data to enhance the performance and user experience of TrueVisions NOW.

Responsibilities

• Collect and analyze product statistics to evaluate performance, identify trends, and uncover actionable insights.
• Monitor customer behavior to inform product development and optimize user experience.
• Provide recommendations based on data to improve product features and drive customer engagement.
• Develop, maintain, and update dashboards to provide stakeholders with real-time visibility into product metrics.
• Create detailed reports summarizing key findings, trends, and recommendations for product performance improvement.
• Automate reporting processes to enhance efficiency and accessibility of insights.
• Build and maintain a comprehensive knowledge base for product analytics, including methodologies, data definitions, and historical insights.
• Ensure accurate documentation of processes and analytics frameworks for cross-functional use.
• Work closely with product managers, developers, and marketing teams to align analytics with business objectives.
• Support ad hoc data requests and deep dives into specific areas of interest.
• Communicate findings effectively to technical and non-technical stakeholders.

Requirements

• Bachelor’s degree in Data Analytics, Statistics, Computer Science, or related field.
• At least 2 years of experience in product analytics, business intelligence, or a related role.
• Proficient in analytics tools such as Tableau, Power BI, or Google Data Studio.
• Advanced skills in SQL, Excel, and data manipulation.
• Experience with Python, R, or other programming languages for data analysis is a plus.
• Strong understanding of customer behavior analysis and product performance metrics.
• Excellent problem-solving skills and attention to detail.