Senior Service Field Engineer
About this position
The Senior Service Field Engineer is responsible for overseeing equipment testing, commissioning, maintenance, installation, and planning. They provide technical support, troubleshoot on-site issues, and ensure on-site efficiency and safety. The role involves analyzing data, monitoring expenditure, drafting process reports, and mitigating risks. The engineer also guides staff, contractors, engineers, and other on-site personnel, while adhering to safety protocols and guidelines.
Responsibilities
• Specifying new equipment requirement, estimating costs, and preparing project designs.
• Overseeing equipment testing, commissioning, maintenance, installation, and planning.
• Running day-to-day operations, offering technical support, and troubleshooting on-site issues.
• Ensuring on-site efficiency and safety at all times.
• Analyzing data, monitoring expenditure, and drafting process reports of equipment installation.
• Mitigating risk, ensuring compliance, and evaluating environmental impact.
• Guiding staff, contractors, engineers, and other on-site personnel.
• Writing machine Work Instructions for internal staff and other key documents such as TPM.
• Meeting with internal/external stakeholders.
• Participating in continuous improvement initiatives to optimize assembly equipment, reduce cycle time, and improve overall quality and reliability.
• Adhering to all safety protocols and guidelines while working and testing equipment, ensuring a safe and secure workplace for all team members.
• Undertaking and assisting with other duties as required by Manager.
Requirements
• Bachelor's degree in engineering relevant to our industry.
• At least 5 years of experience in a field-related role.
• Excellent problem-solving skills backed by solid technical knowledge.
• A versatile and service-oriented mindset.
• Good understanding of safety guidelines.
• Strong problem-solving and communication skills.
• Technically savvy and computer literate.
• Strong multitasking abilities.
• Analytical and critical thinking skills.
• Ability to work under pressure and complete tasks in a timely manner.
• Fluent in both Thai and English — writing and speaking.
• Autonomous working style