Product & Marketing Manager, Thailand

Trip.com (Thailand) Co., Ltd. (Bangkok)

Bangkok

Bangkok, Thailand

Trip.com Group Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

About this position

Trip.com Group is a leading global travel service provider seeking a Product & Marketing Manager for the Thailand market to drive growth and enhance customer experience.

Responsibilities

• Develop and implement go-to-market strategies for the Thailand market, identifying opportunities for growth and expansion.
• Monitor and report on the overall performance of the Thailand market to the senior management, identifying areas for improvement.
• Build and maintain strong relationships with partners and stakeholders, ensuring compliance with relevant regulations and standards in Thailand operations.
• Monitor the performance of campaigns and projects using data analysis and BI skills, optimizing future campaigns and projects, improving customer experience, and analyzing conversion rates.
• Provide guidance and support to the team, ensuring each function performs at its best to collectively boost the growth of the Thailand market.
• Work closely with headquarters and other local departments and teams to ensure local operations align with overall business objectives.
• Stay up-to-date with industry trends and developments, ensuring the company remains at the forefront of offshore technology and innovation.

Requirements

• Bachelor's Degree in Marketing or other relevant fields.
• 7+ years of experience in the local travel industry.
• Experience in a fast-paced, startup or scale-up environment is preferred.
• Strong knowledge of Thailand regulations and standards in digital marketing.
• Excellent leadership, communication, and interpersonal skills.
• Fluent in English and native Thai is required.
• Strong analytical skills and mindset, preferably familiar with analytics tools.
• Proven ability to manage and lead a team, delivering projects on time and within budget.
• Willingness to travel moderately.