Market Executive, Thailand

Trip.com (Thailand) Co., Ltd. (Bangkok)

Bangkok

Bangkok, Thailand

Trip.com Group Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

About this position

Trip.com Group is a leading global travel service provider, seeking a Market Executive for Thailand to support hotel partners and manage relationships within the hotel supply network.

Responsibilities

• Provide administrative support to the hotel partners and the hotel supply network
• Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project
• Train new hotels on how to use the extranet, manage rates and availability on site
• Assist in activation of hotels
• Work with Market Managers to manage the supplier accounts
• Resolve all issues relating to accounting, allotment, notification, cancellations, etc.
• Participate in market and competition research
• Evaluate production and determine the follow-up action
• Prepare business review reports as necessary
• Co-ordinate the merchandising activities for hotel partners with special deals and promotions
• Responsible for timely and accurate delivery of content and photos for the new and existing hotels
• Manage other ad-hoc administrative requests and operative tasks

Requirements

• Min. 1 year relevant experience in e-commerce, marketing support, hotel reservation and coordination, revenue/yield management, etc.
• Excellent command in both written and spoken English, Mandarin and Thai
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus