Senior Market Manager - Transport

Traveloka (Jakarta Metropolitan Area)

DKI Jakarta, Indonesia

e don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’. With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

About this position

We are seeking a dynamic and passionate Senior Market Manager to join our team at Traveloka. In this pivotal role, you will lead the creation and delivery of mission-critical services and processes that drive the success of Traveloka Flight products, specifically within our Supply side.

Responsibilities

You will be responsible for the supply health and growth in key markets across Indonesia. You will be focusing on Traveloka's market presence and strategy in your assigned locale, by generating and converting supply leads, acquiring and maintaining high quality portfolio of relevant, attractive, and competitive products, as well as building and maintaining strategic partners relationship management.
• Develop deep knowledge of assigned locale and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, including making contributions to market strategies for assigned locale and similar markets
• Build and maintain partner relationships in assigned product and locale to meet and exceed assigned goals
• Be responsible for Traveloka's key accounts in assigned locale
• Analyze and utilize data to provide recommendations and consultations to identify and take actions on strategic opportunities in assigned locales
• Develop and sustain strong strategic partnerships by providing relevant data insights and high-quality consulting services to Traveloka's airline partners
• Represent Traveloka in assigned locales, and establish key relationships with local authorities and influencers, including but not limited to tourism boards/bureau, associations, and conferences
• Fully own assigned product and locale, and use comprehensive understanding to provide input to senior management and officers to develop solutions and improve process effectiveness and scalability
• Spearhead projects in assigned locales, including but not limited to specific campaigns or partnerships
• Ensure customer conversions through providing optimum supply offerings from partners
• Implement scalable strategies and programs to ensure Traveloka's high standards of services to partners for customers
• Maintain a baseline understanding of dashboards, technical integration process, and various software used to provide the appropriate support to partners

Requirements

To be successful in this role, you must possess:
• Bachelor's degree in from reputable universities with minimum GPA of 3.5/4.0.
• 4+ years of experience in new sales, account management, customer success