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Data Manager Commercial - Transport and Travel Activities

Traveloka (Jakarta Metropolitan Area)
DKI Jakarta, Indonesia 🇮🇩
e don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’. With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

About this position

As a Data Manager, you will spearhead the data group dedicated to supporting the commercial teams for our Transport and Travel Activities business. Your expertise will drive strategic insights, enhance data-driven decision-making, and optimize commercial performance.

Responsibilities

• Led a team of data analysts, ensuring they have the data repository, tools, resources, and training to deliver high-quality data analysis and reporting.
• Partner with commercial stakeholders (product, commercial growth) to understand their business needs and translate them into actionable data requests.
• Develop and implement a data strategy for the commercial team that is aligned with the overall company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) and measure the effectiveness of commercial campaigns and treatments.
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement in flight and travel activities acquisition, conversion, and revenue.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences.
• Stay up-to-date on the latest data science trends and technologies and implement them to improve data analysis capabilities.
• Foster a collaborative and data-driven culture within the commercial team.
• Collaborate with data engineers to have proper reporting data pipelines and with data scientists to perform meaningful experiments.

Requirements

• Minimum 5+ years of experience in a data leadership role, preferably within the travel or supply chain industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Looker Studio).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).