Content Moderator (QC Content)

Transcosmos (Thailand) Co., Ltd. (Din Daeng)

Krabi , Thailand

transcosmos ( Thailand ) Co., Ltd. is a subsidiary of transcosmos inc. of Japan. Combining the strengths of one of the founding value creators and business enablers with the expertise of the leading Marketing Chain Management outsourcing company

About this position

The Content Moderator (QC Content) is responsible for reviewing and moderating user-generated content to ensure compliance with platform guidelines and community standards.

Responsibilities

• Review and moderate user-generated content, including videos, comments, and profiles, to ensure compliance with platform guidelines.
• Identify and remove content that violates community standards, including hate speech, graphic violence, harassment, and other harmful material.
• Evaluate content in various languages and formats to maintain quality and consistency.
• Report and document violations and escalate complex cases to senior team members as needed.
• Contribute to the development and improvement of moderation policies and procedures.
• Stay updated on platform policies, community guidelines, and emerging content trends.
• Collaborate with team members to ensure alignment in content moderation approaches.
• Participate in regular training sessions to enhance moderation skills and knowledge.

Requirements

• Bachelor's degree in any field
• Welcome fresh graduate
• Good command of English
• Regularly use social media.
• Rotating shifts (5 days 07.00-16.00, 09.00-18.00, 10.00-19.00, 12.00-21.00, 14.00-23.00, 22.00-07.00)