IT Support (Night Shift)
About this position
The IT Support position involves providing first-line troubleshooting for system and network issues, managing data processes, and ensuring the smooth operation of computer systems during the night shift.
Responsibilities
• Being the first line for troubleshooting system and network problems.
• Managing day-end process, data backup and recovery
• Monitoring and maintaining computer systems and networks for ensuring the smooth run
• Installing and configuring computer hardware operating systems and applications
• Monitoring the system utilization
Requirements
• Bachelor’s degree in Computer Sciences, Computer Engineering, Management Information System or any related fields
• Experience in PC hardware&software maintenance, networking, LAN/WAN maintenance
• Fresh graduate who has internship experience in IT support role is also welcome
• Having knowledge in Windows Clients OS, Windows Server OS, MS Office PC Utilizes Program
• Good command of written and spoken English
• Able to work in night shift and Saturday rotation as needs
• Able to travel upcountry
• Analytical, problem solving and decision making
• Cooperative with service minded, positive thinking, and proactive
• Good interpersonal skill and able to communicate well with all levels