TikTok Shop - Product Operations Merchant/Creator
About this position
The TikTok Shop - Product Operations Merchant/Creator position is responsible for optimizing the e-commerce experience for creators and merchants on the platform. The role involves collaborating with cross-teams to iterate and optimize products, explore new opportunities, and provide internal training on new features and policies.
Responsibilities
• Responsible for the optimization of the experience of the creator and agency/merchant side of the e-commerce business, including acquisition, growth, marketing, and fulfillment.
• Collect and refine requirements, judge priorities, align with cross-teams, and complete product iteration and optimization.
• Explore product opportunities through research, feedback, competitive experience, and other means, and integrate cross-team resources to implement solutions.
• Responsible for internal training of new features and policies.
Requirements
• 3-5 years of relevant experience in product operations. Preferred experiences within an E-commerce business company.
• Good communication and presentation skills, adept at cross-team communication and collaboration.
• Curiosity, in-depth thinking, and problem-solving skills.
• Sensitive to data, with basic data analysis skills.
• English proficiency for working language.
• Preferred overseas work experience or comfortable with long-term dispatch/travel to Southeast Asia.