TikTok Shop - Assortment Growth, Platfom Ops (E-commerce) - Thailand
About this position
TikTok is looking for a business leader to drive growth for TikTok Shop's newest e-commerce feature, TikTok Shop Shopping Center. The role involves defining target categories, building relationships with merchants, and discovering collaborative opportunities.
Responsibilities
• Define prioritised target for Acquisition team across categories along with seller incentive packages
• Build and maintain relationships with merchants, negotiate and secure the best deals based on seller participation in different platform programs
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs
• Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
Requirements
• Minimum Bachelor's degree or above
• At least 3 years experience in e-commerce; direct experience in relevant categories preferred
• Past relevant eCommerce experience on leading assortment strategy and drive the end to end life cycle of acquisition to incubation to scalable growth in one or more categories; defined assortment and seller segmentation, seller acquisition incentive, seller incubation mechanism, seller growth boosting
• Structured thinking, hypothesis driven. Have a high degree of comfort with numbers and the capability to draw decisions based on both intuition and data
• A versatile learner with the ability to thrive in ambiguous situations. A resourceful problem solver, able to work effectively in an independent, structured and goal-oriented manner
• Outstanding communication skill both verbally and in written to articulate a business strategy and resource requirement, and strong listening skills
• Proficiency in English is required