Retail Operations Executive

THG Prima Times Co., Ltd. (Pathum Wan)

Bangkok, Thailand

PMT THE HOUR GLASS manages 5 boutiques in Bangkok located in the Kingdom’s most prestigious shopping districts. This includes three PMT THE HOUR GLASS multi-brand boutiques in Siam Paragon, Gaysorn, and EmQuartier. It also operates two mono-brand boutiques at Central Embassy. PMT THE HOUR GLASS offers exquisite creations from world-renowned brands such as Audemars Piguet, Patek Philippe, Rolex, Richard Mille, and Chopard. Moreover, this premier luxury retailer is also Thailand’s exclusive distributor of timekeepers from Hublot, Parmigiani Fleurier, Ulysse Nardin, and Girard–Perregaux. In addition to the international brands, PMT THE HOUR GLASS is the only location in the Kingdom where collectors can find timepieces from some of the most celebrated artisans in contemporary horology, including MB&F, Urwerk, De Bethune, Kari Voutilainen, Ludovic Ballouard, and Romain Gauthier.

About this position

This role is a key enabler for the retail. You will provide coordination support across sales/operations administration, budgeting, clienteling, for Retail Operations department.

Responsibilities

• Successfully implementation of clienteling program (KYC, customer’s gifting, events, CRM, engagement lunches and dinners).
• Maintain effective communication throughout store and communicate customer experiences and provide feedback to marketing and brand team to re-align company strategies accordingly.
• Monitor and assist in overseeing renovations (as assigned).
• Other duties as assigned.

Requirements

• Bachelor's degree in Business Administration, Marketing, or other relevant field.
• Minimum 5 years of relevant working experience in a sales and marketing role within the consumer industry.
• Excellent presentation and negotiation skills and the ability to multi-task under tight deadlines.
• Proven project management skills.
• Data analytics skills and experience in luxury retail is a big plus.