Sales Associate

The Thai Silk Co.,Ltd. (Jim Thompson) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

No brand spells heritage like Jim Thompson, The Thai Silk Company founded in 1951 by James H.W. Thompson, a visionary aesthete, with the aim of reviving the country’s silk industry. Jim Thompson has become synonymous with sumptuous fabrics and exquisite, intricate motifs that reflect the foun ... see more

About this position

The Sales Associate is responsible for daily store operations and providing excellent customer service to enhance the shopping experience.

Responsibilities

Daily store operation:
• Responsible for sale operation both before and after sales.
• Accepting and processing orders, operate all POS system, customer’s payment, issue Vat refunds and tax invoices for customers.
• Handle refund, exchanges and returns.
• Check products from-to warehouse.
• Do store stock checking, fill product to shelves and store’s neatness.
• Alerts the supervisor of potential issues.
• Do other tasks as assigned.
Customer service:
• Welcoming customers into the store.
• Explaining to customers the best products for their needs.
• Recommending related products to increase sale and enrich shopping experiences.
• Promoting special sales, offer and awareness of company loyalty program.

Requirements

Qualifications:
• Bachelor’s Degree in any field.
• Proven work experience as a Retail Sales associate, Sales representative or similar role.
• Availability to work flexible shifts.
• Friendly and strong commitment to customer service.
• Good command in English/Chinese/French is preferred.