Industrial Plasters Sales Executive ( Sales Engineer / Technical Sales )

The Siam Gypsum Industry (Saraburi) Co., Ltd.

The Siam Gypsum Industry (Saraburi) Co., Ltd. (Nong Khae)

Saraburi, Thailand

The Siam Gypsum Industry (SGI) or “Elephant Gypsum Board” was established in July 1982 to manufacture and supply gypsum wall and ceiling solutions. It categorizes Elephant Gypsum Board products into 6 categories: gypsum boards, gypsum tiles, metal profiles, gypsum compounds, gypsum partition systems, and accessories for walls and ceilings. In 2021, Elephant Gypsum Board changed its main shareholders and entered into a joint venture with Knauf, the world's leading building materials company, and Siam Cement Group (SCG), the leading innovative construction materials and chemicals company in Thailand. Elephant Gypsum Board currently operates three factories and has a production capacity of more than 100 million square meters of gypsum boards per year, allowing it to meet the needs of customers throughout the country, including customers in more than 28 countries. The factory is located in SIL Industrial Estate, which has two factories in Saraburi province and one in Southern Industrial Estate Chalung in Songkhla, with the head office in Bangkok. Our dedicated management teams and staff are eager to provide product expertise on the entire range of system solutions, ceiling systems, and internal wall systems. Our Values Ethics and fairness must be the guiding principles of good business practice. As a result, Elephant Gypsum Board and employees at all levels adhere to and practice the four values listed below: 1. Menschlichkeit By treating each other fairly and by embracing diversity, together we act with social responsibility. 2. Partnership We work to create an environment of mutual trust. We are one team. We are loyal. 3. Commitment We are committed to work, our colleagues and our community. We always go the extra miles. 4. Entrepreneurship We take the initiative and leave our marks. We consider the consequences but dare to take risks.

About this position

The Industrial Plasters Sales Executive is responsible for achieving sales targets, managing customer relationships, and collaborating with various teams to ensure product quality and customer satisfaction.

Responsibilities

Sales Performance
• Achieve sales targets for volume, revenue, market share, and contribution across all industrial plaster products and services.
• Track sales progress from inquiry to order closure, ensuring efficiency and timely delivery.
• Drive growth by identifying new opportunities and expanding customer relationships.
• Provide accurate sales forecasts and contribute to the development of annual strategic plans.
Market Information and Sales Analysis
• Monitor market conditions, competitor activities, and customer feedback for up-to-date area analysis.
• Submit monthly reports, offering insights on market trends, customer performance, and sales opportunities, and share market insights and recommendations for business development during monthly meetings.
• Provide feedback to management on emerging trends and market dynamics to guide strategic decisions.
Customer Management
• Manage key account relationships through effective CRM, ensuring customer satisfaction and loyalty.
• Establish new accounts and expand business opportunities.
• Oversee customer satisfaction surveys and resolve complaints.
Collaboration & Coordination
• Work with manufacturing teams to ensure consistent product quality.
• Collaborate with R&D to develop customer-tailored products based on market trends.
• Coordinate with Customer Service and Logistics to ensure smooth order management and fulfillment.

Requirements

• Bachelor’s degree in Chemistry, Chemical Engineering, Ceramic Science, Material Science or related fields.
• Analytical skills, with the ability to understand market trends, customer performance, and identify corrective actions.
• Good interpersonal and communication skills, with the ability to collaborate effectively with internal teams and external customers.
• Proficient in English, both spoken and written.
• Proficiency in Microsoft Office.
• Customer-oriented and service mind.
• Flexible to travel both domestic and international.
• Able to work independently.
Experience:
• Minimum 1 year of experience in sales, sales technical support, market analysis, or business development, preferably in the industrial sector or similar industry.