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Executive Club Lounge Manager

The Ritz-carlton Indonesia (Gambir, Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
The Ritz-Carlton Hotel Company sets the gold standard in luxury hospitality worldwide. With an unshakeable credo and corporate philosophy of un-wavering commitment to service, both in our hotels and in our communities, The Ritz-Carlton has been recognized with numerous awards for being the gold standard of hospitality.

About this position

Responsible for club lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget.

Responsibilities

• Responsible for club lounge daily shift operations and supervision of staff.
• Assists with promoting the lounge, menu planning, maintains standards.
• Assists servers on the floor during peak periods.
• Manages property liquor inventories and controls.
• Strives to ensure guest and employee satisfaction while maintaining the operating budget.
• Accountable for enforcing all legal obligations professionally and consistently.
• Determines training needed to accomplish goals, then implements plan.
• Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all local, state and Federal beverage and liquor laws.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Ensures compliance with all Bar/Lounge policies, standards and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Establishes par levels for supplies, liquor, beer, wine and equipment and completes requisitions to replenish shortages or additional items needed for anticipated business.
• Assists with developing menus and promotions as necessary.
• Ensures that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.
• Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas.

Requirements

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
• Trains staff on liquor control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the Bar/Lounge.

Benefits

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Huneety A.I Salary Estimate
5,000,000 - 12,000,000 IDR per month