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Head of Logistics & Customer Fulfillment

The Goodyear Tire & Rubber Company (Indonesia) (Bogor, West Java, Indonesia)
West Java, Indonesia 🇮🇩
Goodyear is one of the world's largest tire companies. It employs about 72,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

About this position

The Head of Logistics & Customer Fulfillment is responsible for optimizing supply chain costs, managing warehousing and distribution, improving customer satisfaction, and collaborating with stakeholders on transportation contracts.

Responsibilities

• Optimise Supply Chain Cost to serve - Transportation & Warehousing Cost. Work with all stakeholders in developing a robust warehousing & transportation process, performance management system.
• Developing a cost effective distribution resource planning business process which enables deploying inventory to various stock locations, customers and achieve the goal of OTIF.
• Responsible for overall management of plant warehouse and distribution centres. Accountable for tire hygiene, cleanliness. Accountable for establishing a process around FIFO, perpetual stock count. Ensure appropriate stock management policies, complying with accounting and financial rules.
• Responsible for improvement of customer satisfaction scores around ordering & delivery. Also have to have clear understanding on Company revenue recognition policies.
• To work with country SC Director and Procurement Head on finalizing transportation & 3PL contracts.

Requirements

• Degree in Supply Chain or any other related courses.
• Good command in English.
• 5-6 years of Experience in the Logistics & Warehouse function of manufacturing, FMCG, Consumer Durables, Auto spare parts of repute.
• Knowledge in SAP desired - S&D module, Understanding on Logistics trade, Warehouse practices, Inventory planning.
• Good communication skills, analytical ability.
• Knowledge and skills around contract management.