Network Engineer

Thales (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Thales is a global technology leader with more than 77,000 employees on five continents. The Group is investing in digital and “deep tech” innovations – Big Data, artificial intelligence, connectivity, cybersecurity and quantum technology – to build a future we can all trust. Trust is essential for societies to flourish, with humans playing a central role in every critical decision. Thales's high-tech solutions, services and products help companies, organisations and governments to achieve their goals and ambitions. And in each of our five vertical markets — digital identity and security, defence and security, aerospace, space, and transport — our customers play a vital role in society.

About this position

As the IT Network Engineer, you are responsible for deploying, operating, maintaining, and troubleshooting the enterprise network, including switching and routing components, LAN, WAN, Firewall, VPN Gateway, and Telephony Services.

Responsibilities

As the IT Network Engineer, you are responsible for deploy, operates, maintain and troubleshooting the enterprise network including switching and routing components, LAN, WAN, Firewall, VPN Gateway & Telephony Services until solutioning for network infrastructure requirements per new network/system implemented. He/she will provide 2nd level support to Service Desk team and response to NOC calls.
• Responsible for day-to-day operations and administration of data center, campus network and security infrastructure consisting of Firewalls, Cisco-ACI/DNAC/ISE System & VPN gateway
• Perform daily data center network monitoring and proactively handle events, incidents and resolve reported problems.
• Installation, configuration and maintenance of network infrastructure in accordance to the security standard and change management policy
• Performing preventive maintenance of network infrastructure, and patching in accordance to corporate vulnerability and patch management policy.
• Support and maintain branch network infrastructure, troubleshoot and coordinate RMA service with third party vendors.
• Develop and maintain comprehensive network and security infrastructure documentations.
• Coordinate with vendors for third level support to ensure the performance and high availability of the network equipment.
• Support systems team in various system setup related to network configuration.
• Analyze, troubleshoot, conduct root cause analysis to resolve critical network and security issues
• Review, maintain and enforce network security & compliance on all network Infrastructure
• Maintenance & execution of IT Disaster Recovery Plan for network & security infrastructure

Requirements

• Relevant experience in network engineering and administration
• Strong knowledge of network protocols and technologies
• Experience with firewall and VPN technologies
• Familiarity with network monitoring tools
• Ability to troubleshoot complex network issues
• Strong documentation skills
• Excellent communication and coordination skills
• Ability to work independently and as part of a team