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About this position

The Digital Service Management Specialist is responsible for supervising the service support team and managing digital communication components, particularly focusing on video conferencing and related technologies.

Responsibilities

• Supervise service support team that is mainly responsible for key communication components i.e., video conference, link to external companies, etc.
• Monitor and responsible for video conference, live event, broadcasting and admin portal of Microsoft Teams
• Cooperate with event organizers and facilitate digital matters
• Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations
• Supports operates and maintains AV equipment for live meetings and events.
• Provides support and demonstrates expert knowledge for online webinar tools and applications
• Supervise strategic partners who are supporting video/conference room

Requirements

• Bachelor degree in Computer Science, Business Administration IT related fields
• Knowledge & Experience in communication system i.e. Video conference, live event, broadcasting and admin portal of Microsoft Teams

Benefits